So impressed with the vision Salesforce has for Chatter.
Nothing else in the social business space comes close to the upcoming Chatter roadmap.
2013 prediction; forward thinking organisations will look seriously at how to re-organise business activities around Chatter, the first true social enterprise platform.
If these concerns prove true, central IT might someday do little more than provide basic infrastructure services, many of which might well be outsourced. Emerging applications in areas such as mobility, social media, analytics, product IT and various in-field systems would mostly be the responsibility of individual business groups.Are we at a turning point? Most definitely. Ownership of ‘business value creating’ IT is up for grabs, new operating models are starting to emerge.
The enterprise software industry generally is at a massive inflection point. Big customers bought big, now legacy systems in the 1990s. The cost of maintaining those systems is high and they’re starting to feel really dated.
To reap the full benefit of social technologies, organizations must transform their structures, processes, and cultures: they will need to become more open and nonhierarchical and to create a culture of trust. Ultimately, the power of social technologies hinges on the full and enthusiastic participation of employees who are not afraid to share their thoughts and trust that their contributions will be respected. Creating these conditions will be far more challenging than implementing the technologies themselves.and leading organizations through this change is new territory for Salesforce…
Before and during Salesforce’s Dreamforce in SF. Move the interactive slider bar to see the transformation.